News for 'Customer Service Points'

Audi's 3 mantras to set it apart from the competition

Audi's 3 mantras to set it apart from the competition

Rediff.com8 Feb 2022

Audi's strategy seems to point to pushing technology to directly connect with consumers using digital platforms and marketing to synchromesh into one seamless experience, says Pavan Lall.

Why Does Modi Not Slash Chinese Imports?

Why Does Modi Not Slash Chinese Imports?

Rediff.com16 Jan 2023

India's national security focus has shifted from the western border to the eastern one. But our trade with China keeps rising. This trade is against our interest, because most of it comprises of Chinese imports, argues Aakar Patel.

Tata Motors to supply 10,000 XPRES-T EVs

Tata Motors to supply 10,000 XPRES-T EVs

Rediff.com6 Jun 2022

Tata Motors on Monday said it has bagged an order for supply of 10,000 XPRES-T EV units from BluSmart Electric Mobility. The deployment of 10,000 units makes this the biggest ever EV fleet order in India, the auto major said in a statement. With deliveries starting soon, these vehicles are an addition to the 3,500 XPRES-T EV order, which was signed by both the companies in October last year, and will be used across the country for commuters, in turn helping minimise the carbon footprint.

Weak rupee a boon for 50% Indian cos rated by S&P

Weak rupee a boon for 50% Indian cos rated by S&P

Rediff.com10 Nov 2022

S&P Global Ratings on Thursday said about half of the Indian companies that it rates are getting a boost in their core profitability from rupee depreciation. "Much of our rated India corporate portfolio has sizable US-dollar linked revenue and, therefore, is not exposed to rupee depreciation. "This encompasses entities in the IT, metals, and chemicals sectors. About half of the firms we rate are getting an EBITDA boost from currency weakening," the US-based rating agency said in a report.

Bharat Bandh: Essential services most likely to be hit

Bharat Bandh: Essential services most likely to be hit

Rediff.com1 Sep 2016

Trade union leaders claimed that the strike would be even bigger than the one last year as the number of striking workers is expected to swell to 18 crore

Why Netflix Had To Cut Prices

Why Netflix Had To Cut Prices

Rediff.com29 Dec 2021

As of December 2021, Netflix India stood at an estimated 5 million subscribers against 46 million for Disney+Hotstar and 19 million for Amazon Prime Video.

Why Should Crude Oil Prices Go Up?

Why Should Crude Oil Prices Go Up?

Rediff.com17 Feb 2022

If international crude oil prices zoom past the current level of about $90 per barrel and move towards $100 and beyond, middle-class consumers are not going to keep quiet about their discomfort, points out Arun Balakrishnan, former chairman and managing director, Hindustan Petroleum.

Maha issues guidelines for restaurants which are set to reopen

Maha issues guidelines for restaurants which are set to reopen

Rediff.com3 Oct 2020

Customers should be screened at the entry point for coronavirus symptoms such as high temperature, cough, and cold.

Banks are catalysts of economic revival: Sitharaman

Banks are catalysts of economic revival: Sitharaman

Rediff.com9 Sep 2020

The finance minister said easy access and efficiency in providing banking services will help in revival of businesses which are restarting operations after the lockdown.

How Long Will GST Growth Continue?

How Long Will GST Growth Continue?

Rediff.com27 Oct 2022

It is now becoming increasingly clear that rising imports have played a significant role in sustaining the buoyancy in revenues from GST, notes A K Bhattacharya.

Banks should pass on the rate benefit to customers: Shaktikanta Das

Banks should pass on the rate benefit to customers: Shaktikanta Das

Rediff.com5 Aug 2019

Reserve Bank of India Governor Shaktikanta Das tells Anup Roy, Raghu Mohan and Niraj Bhatt that it is time for banks to lower interest rates and start lending to cash-starved finance companies after due credit appraisal and proper risk assessment.

Do FTAs boost manufacturing, exports? Not always

Do FTAs boost manufacturing, exports? Not always

Rediff.com20 Nov 2022

Countries negotiating free trade agreements (FTAs) need to keep in mind eight "myths" which surround these pacts, like they lead to accelerated increase in exports and promote domestic manufacturing, according to a report by think-tank GTRI. The report by Global Trade Research Initiative (GTRI) claims to dispel these 'myths', including that FTAs weaken the WTO (World Trade Organisation), countries are rushing to do FTAs, and these pacts promote investment and lower prices. It is "erroneously" believed that most world trade happens through the FTA route, but in reality, it is less than 20 per cent, said the report titled 'FTAs: Fabulous, Futile, or Flawed?'.

'Brilliant businesses were not built on money, but on great ideas'

'Brilliant businesses were not built on money, but on great ideas'

Rediff.com6 Feb 2023

'People will say a lot of things -- ignore the noise.'

'Huge desire among people to fly... leading to congestion'

'Huge desire among people to fly... leading to congestion'

Rediff.com16 Dec 2022

'Airports must look at their maximum capacity to handle passengers.'

SVB fallout: Fintech, venture capital companies come to the rescue

SVB fallout: Fintech, venture capital companies come to the rescue

Rediff.com20 Mar 2023

Fintech and venture capital firms such as Recur Club, Razorpay and Trifecta Capital have come to the aid of homegrown start-ups caught in the crossfire of the Silicon Valley Bank fiasco. Alternative funding platform Recur Club said it was allocating $15 million to all Indian founders affected by the crisis. It will not charge any platform fee for the same.

Why Start-Ups Are Melting Down

Why Start-Ups Are Melting Down

Rediff.com13 Apr 2023

PEs and VCs are taking a closer look at their bouquet of investments. Leading voices in the sector are categorical that cash-burn rates -- that's blowing up equity to acquire market share -- as a business model can't continue to be the polestar.

Diwali extravaganza for buy-now, pay-later biz

Diwali extravaganza for buy-now, pay-later biz

Rediff.com17 Nov 2021

The 'buy-now, pay-later' (BNPL) juggernaut continued to roll on during the festive season with multiple players seeing disbursals grow by more than 100 per cent compared to Diwali last year. LazyPay, the BNPL platform of Prosus-owned payments major PayU, witnessed a credit demand increase of 300 per cent over the festive season last year, especially in segments like travel, food & beverages and entertainment. "We also saw an uptick of 70 per cent in user acquisition in the last two months.

How BSNL can turn around its fortune post Rs 1.64-trn govt package

How BSNL can turn around its fortune post Rs 1.64-trn govt package

Rediff.com1 Sep 2022

Just a few weeks ago, Communications Minister Ashwini Vaishnaw did some tough talking with the senior managers of Bharat Sanchar Nigam Ltd, the ailing state-owned telecom service provider. The message was clear: They had to perform, quit by taking the voluntary retirement package or be compulsorily retired from service. The terse message from an otherwise polite and soft-spoken minister came just days after he announced a second and bigger package of Rs 1.64 trillion as part of a four-year turnaround plan for BSNL.

Meet IAF's First Agniveers!

Meet IAF's First Agniveers!

Rediff.com5 Jun 2023

After five months of a rigorous training, the Agniveervayus passed out of the Airmen Training School, impressing the audience with the skills they had acquired in just 22 weeks of training at the IAF base.

Despite strong Q2 numbers, large deals become scarce for IT majors

Despite strong Q2 numbers, large deals become scarce for IT majors

Rediff.com25 Oct 2021

The second quarter of FY22 continued to show double digit growth for the top four IT services providers, with every vertical and geography growing well, even though the total contract value (TCV) looked soft for all the players. The trend was first evident in Accenture's Q4 numbers, which saw its TCV in outsourcing deals softer. A soft TCV does not mean that growth is declining, but it does point to the trend of few and scarcer mega deals.

Now, avoid those long check-out queues

Now, avoid those long check-out queues

Rediff.com13 Apr 2017

Companies are innovating with tech tools to ensure that you spend less time at the cash counter.

Planning To Transfer Home Loan?

Planning To Transfer Home Loan?

Rediff.com5 Oct 2021

A balance transfer to another lender entails substantial cost and time.

Bharti Airtel Q4 profit zooms to Rs 2008 crore

Bharti Airtel Q4 profit zooms to Rs 2008 crore

Rediff.com17 May 2022

India's second-largest telecom operator Bharti Airtel on Tuesday posted more than twofold year-on-year jump in its consolidated net profit for the March quarter to Rs 2,008 crore, buoyed by a lift in average revenue per user and an exceptional gain. The telco said its Q4 scorecard was backed by strong performance delivery across the portfolio and its CEO Gopal Vittal, in a statement, exuded optimism about opportunities in the coming years and Airtel being "well-poised" as a company. Airtel, which competes in the market with Reliance Jio and Vodafone Idea, as well as state-owned BSNL/MTNL, promised to maintain razor sharp focus on financial flexibility, optimising the capital structure and finance cost.

HDFC health benefit card convenient up to a point

HDFC health benefit card convenient up to a point

Rediff.com11 Jun 2015

Prepaid one offered by HDFC Bank and Apollo Hospitals gives discounts but one needs to spend it at designated hospitals and pharmacies to avail benefits

Taxes, incentives, reforms: How to read this year's Budget document

Taxes, incentives, reforms: How to read this year's Budget document

Rediff.com23 Jan 2023

Finance Minister Nirmala Sitharaman will present the Union Budget for 2023-24 in Parliament on February 1. The Budget is a statement of the government's estimated receipts and expenditures for a fiscal year (April 1 to March 31). It's divided into Revenue and Capital Budget. The Revenue Budget includes the government's revenue receipts and expenditures while the Capital Budget includes its capital receipts and payments.

Jio Mukesh, Jio!

Jio Mukesh, Jio!

Rediff.com8 Feb 2018

'You have to hand it to Mukesh for sheer daring.' 'Who else in India would have sunk a stupendous $30 billion in a business that was yet to get a single customer?' 'With that, the older of the Ambani siblings has shown that he is in a class of his own,' says T N Ninan.

Lakadbaggha Review: Shocking Climax

Lakadbaggha Review: Shocking Climax

Rediff.com13 Jan 2023

Lakadbaggha takes up too many issues and does not do justice to them, points out Deepa Gahlot.

Pay Rs 1,450,000 and get a bespoke suit made

Pay Rs 1,450,000 and get a bespoke suit made

Rediff.com3 Aug 2017

Customised tailoring: How Raymond, Aditya Birla Group are luring customers with bespoke services to fit the bill.

How Covid changed the lives of Amazon India's employees

How Covid changed the lives of Amazon India's employees

Rediff.com21 Feb 2021

From virtual yoga to empathy, the pandemic has prompted the e-commerce giant to double down on building innovations focused on improving remote work culture especially employee well-being, both mental and physical.

Buying Mediclaim? An 8 point checklist

Buying Mediclaim? An 8 point checklist

Rediff.com17 Apr 2018

Instead of getting confused by what agents tell you, check waiting period, claim-settlement ratio, price comparison etc to make the right choice.

IKEA to launch first small-format city store in Mumbai

IKEA to launch first small-format city store in Mumbai

Rediff.com8 Dec 2021

Swedish furniture giant IKEA is set to launch its first small-format city store at Worli, Mumbai, on Thursday. IKEA, which is part of the Ingka Group, had set up its first store in the country in Hyderabad in August 2018, which was followed by a store in Navi Mumbai in December last year. The company has an online presence across Hyderabad, Mumbai, Bengaluru, Surat, Ahmedabad and Vadodara.

Verifying SIMs through Aadhaar to be made easy

Verifying SIMs through Aadhaar to be made easy

Rediff.com25 Oct 2017

The government has initiated a series of measures, including allowing re-verification at subscribers' doorstep and One Time Password (OTP) based authentication of existing users, to make the entire exercise easier for telecom subscribers.

How TCS is reconfiguring its future

How TCS is reconfiguring its future

Rediff.com7 Nov 2021

In March this year, when Tata Consultancy Services (TCS) unveiled a new brand statement of "Building on Belief", many wondered if it was the right strategy. When things are uncertain, wouldn't a brand statement such as "Experience Certainty" have been better? But for Rajesh Gopinathan, CEO & MD, TCS, it was all about the way the company was looking at business. As Gopinathan explained over a video call, "Today, we have over 1,000 customers and 98 per cent of our business is repeat business; our relevance to customers should continue, and to increase.

Jio-bp, Mahindra sign MoU for EV

Jio-bp, Mahindra sign MoU for EV

Rediff.com8 Dec 2021

A joint venture of Reliance Industries Ltd and BP of the UK on Wednesday said it has signed an agreement with the Mahindra Group to explore EV and low-carbon solutions, including battery swapping technology options, for electric 3-wheelers. Besides exploring creation of EV products and services, the non-binding MoU signed by Reliance BP Mobility Limited (RBML) and Mahindra Group would look for identifying synergies in low-carbon and conventional fuels, the company said in a statement. "The MoU also covers evaluating charging solutions by Jio-bp for Mahindra vehicles including electric 3 and 4 wheelers, quadricycles and e-SCV (Small Commercial Vehicles - sub 4 ton)," it said.

10 Qs To Ask Before Starting A Business

10 Qs To Ask Before Starting A Business

Rediff.com16 Nov 2021

A company not only requires ample funds to get it started but also the necessary intellectual and emotional tools to make it a success.

NCB ex-zonal director Sameer Wankhede moves HC in caste certificate case

NCB ex-zonal director Sameer Wankhede moves HC in caste certificate case

Rediff.com6 May 2022

The Narcotics Control Bureau's former zonal director Sameer Wankhede has approached the Bombay high court challenging a notice issued to him by a caste certificate scrutiny committee, asking him to show cause as to why his caste certificate should not be confiscated.

The bank branch is dead; long live the branch

The bank branch is dead; long live the branch

Rediff.com22 Nov 2020

Banks now ride on what is defined as a "banking outlet". This is a fixed-point service unit, manned by either the bank's staff or its business correspondent (BC), where all kinds of services - acceptance of deposits, encashment of cheques, cash withdrawal or lending of money - are provided for a minimum of four hours per day, for at least five days a week. Banks are now turning to reposition the manner in which they acquire customers, report Abhijit Lele and Raghu Mohan.

Cryptocurrency heists just got harder, thanks to tech

Cryptocurrency heists just got harder, thanks to tech

Rediff.com19 Jul 2022

Earlier last month, for the first time ever, an anonymous hacker was served with a restraining order as a non-fungible token (NFT), reports Shivani Shinde.

'India Is Ready For The World!'

'India Is Ready For The World!'

Rediff.com27 Sep 2023

'Never in the history of Indian cinema did we have a distribution system for 240 countries, but we have it now.' 'And if we still keep catering to the B and C-tiers of our country, and not the whole world, then we are really being losers.' 'The visionaries of the industry must pull up their socks and say that now we will create for the world.'

GST fraud probe into BharatPe finds deals with non-existent vendors

GST fraud probe into BharatPe finds deals with non-existent vendors

Rediff.com6 Mar 2022

An audit conducted by professional services firm Alvarez and Marsal confirms fintech firm's dealings with fake or non-existent vendors.